Let’s troubleshoot that login issue! Here are a few things you can try. 👇
1. Clear Your Browser’s Cache and Cookies 🧹
This is a super common fix. Your browser might be holding on to old data that’s causing a conflict.
- Clear your cache and cookies. Then, try logging in again.
- Try an incognito/private window. This will bypass your stored data.
- Use a different browser entirely. If it works, the issue is definitely with your primary browser.
2. Log in to Patreon First 🤝
Sometimes the connection between your accounts gets a bit stale.
- Go to https://www.patreon.com and log out completely.
- Log back in to Patreon successfully.
- Now, try logging in to our website again.
3. Check and Refresh the Connection on Patreon 🔄
Your Patreon account and our website might need to “re-shake hands.”
- Go to your Patreon settings.
- Find the “Apps” or “Connected Apps” section.
- Look for our website and disconnect it.
- Try logging in to our website again. This will prompt you to reconnect everything from scratch, which usually fixes the problem! ✨
4. Confirm Your Membership Status 🧐
Just to be sure, check that your membership is still active.
- Go to your Patreon account page to see your active memberships.
If you follow all these steps and still can’t log in, the problem is likely something specific to your Patreon account. At that point, the best course of action is to contact Patreon’s support team directly. They have the tools to investigate individual accounts and give you a more specific solution. 🛠️
解決登入問題！您可以試試以下幾種方法。
1. 清除瀏覽器快取和Cookie 🧹
這是一個非常常見的解決方案。您的瀏覽器可能儲存了舊資料，導致衝突。
- 清除瀏覽器的快取和 Cookie。然後，再嘗試登入。
- 使用 無痕/私密視窗。這將繞過您儲存的舊資料。
- 嘗試使用 不同的瀏覽器。如果可以成功登入，那問題就出在您常用的瀏覽器上。
2. 先登入 Patreon 🤝
有時，您帳號之間的連接可能會過期。
- 前往 https://www.patreon.com 並完全登出。
- 成功登入您的 Patreon 帳號。
- 現在，再次嘗試登入我們的網站。
3. 在 Patreon 上檢查並重新整理連接 🔄
您的 Patreon 帳號和我們的網站可能需要重新連接。
- 前往您的 Patreon 設定。
- 找到 「應用程式」 或 「已連接的應用程式」 部分。
- 尋找我們的網站並 斷開連接。
- 再次嘗試登入我們的網站。這將提示您從頭開始重新連接所有內容，這通常可以解決問題！ ✨
4. 確認您的會員狀態 🧐
為了以防萬一，請確認您的會員資格仍然有效。
- 前往您的 Patreon 帳號頁面 查看您的有效會員資格。
如果您在執行以上所有步驟後仍無法登入，問題可能與您的 Patreon 帳號有關。此時，最好的辦法是 直接聯繫 Patreon 的支援團隊。他們擁有調查個別帳號的工具，並能為您提供更具體的解決方案。 🛠️
